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Administrator Message History

E

| 09/29/2008 08:13:22 | NetFiles is functioning normally.

D

| 09/25/2008 10:36:51 | Netfiles will be down on Sunday 9/28 from 6:00 am - 8:00 am for maintenance.

E

| 09/23/2008 14:48:54 | NetFiles is functioning normally.

E

| 09/17/2008 15:34:33 | NetFiles is functioning normally.

E

| 09/08/2008 10:23:06 | NetFiles is functioning normally.

E

| 07/02/2008 08:17:03 | NetFiles is functioning normally.

A

| 07/02/2008 07:46:34 | NetFiles is currently unavailable. Administrators and support staff are working to correct the problem.

E

| 07/02/2008 05:58:22 | Systems at WBOB have been restored. Any remaining issues should immediately be reported to 1-Help.

E

| 07/02/2008 05:56:35 |

A

| 07/01/2008 12:19:02 | NetFiles is currently unavailable due to power problems in WBOB.

E

| 06/07/2008 16:53:21 | NetFiles is functioning normally.

E

| 06/06/2008 16:05:40 | Due to switch work in the data centers Netfiles will be unavailable on Saturday June 7 from 6 am to 10 am.

E

| 05/05/2008 09:38:01 | NetFiles is functioning normally.

E

| 05/02/2008 08:26:36 | NetFiles is functioning normally.

E

| 05/01/2008 07:35:51 | NetFiles is functioning normally.

E

| 04/30/2008 07:55:44 | NetFiles is functioning normally.

E

| 04/29/2008 08:15:17 |

E

| 04/28/2008 09:26:16 | NetFiles is functioning normally.

E

| 04/27/2008 21:09:05 |

A

| 04/27/2008 20:59:41 | NetFiles is hanging while authenticating users. We are investigating.

E

| 04/24/2008 13:14:27 | NetFiles is functioning normally.

• NetFiles? is back up. The problems were traced to locking issues in the database, we are working with xythos to identify what is causing the locks. -- PaulHonsey - 14 Mar 2008 - 15:23

• Netfiles is down. There is no etr -- JohnStarr - 14 Mar 2008 - 13:17

• NetFiles? will be down from 8 to 11am on Sunday 3/9/08 for database optimizations. Sorry for the short notice, we expect this to help prevent service interruptions similar to what occurred earlier this week. -- PaulHonsey - 07 Mar 2008 - 17:10

• NetFiles? is back up, we are still investigating what caused the interruption. -- PaulHonsey - 06 Mar 2008 - 15:04

• NetFiles? is not available. We are investigating the problem. -- PaulHonsey - 06 Mar 2008 - 14:47

• Due to intermittent performance issues we will be rebooting the NetFiles? service overnight tonight between 3 and 4 am. Problems are occurring in particular when performing actions on many files, changing permissions for a folder or emptying a large trash for example. These issues seem to be caused by locking issues in the database that will be cleared by the restart. We are also working with the vendor to identify the cause of this problem. -- PaulHonsey - 05 Mar 2008 - 13:41

• NetFiles? will be unavailable during the morning of March 2nd for an upgrade to version 6 of the Xythos digital locker software. NetFiles? will be available by noon following the upgrade. User visible changes are minor, and the built in help documentation has been updated to reflect those changes. -- PaulHonsey - 22 Feb 2008 - 16:34

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